May. 20, 2025
Pin Messages
Keep important information front and center by pinning it to the top of a message feed.Navigate to a job feed, account feed, or the main message center. Click the 3 dot menu on the message you want to pin and choose "Pin Thread." The pinned message will appear at the top of the feed for all users with access—including customers and vendors. Think of it like a digital bulletin board—your most important message always stays at the top.
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